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Editing an Order and Manager Approval on a Paid Order

On an Order That Hasn't Been Paid

Add, remove, or change the quantity of any item freely. The total updates automatically.

On an Order That Has Been Paid (important)

  • Adding items: the bill grows, and the order returns to "partial" so the extra amount can be collected — no revenue is lost.
  • Reducing/removing an item: this requires manager approval (if you aren't a manager), and it's recorded in the loss-prevention report, and if the order ends up overpaid → the system flags a refund of the difference for the guest.

Why the Approval?

Reducing a paid bill = touching real money. The approval (the manager's PIN, one-time and tied to the order) prevents tampering and leaves a clear trail.

Next: Void/Comp