What is Hesaby? An overview

Hesaby is an all-in-one system for managing restaurants and cafés — from taking the order all the way to payment, reports, and inventory. It works in Arabic and runs on any device with a browser (tablet, laptop, phone).

The Hesaby dashboard: a quick view of your restaurant via the navigation menu, summary cards, and recent orders

1. Navigation menu: Menu, Tables, Staff, Reports, Inventory
2. Quick-view cards: today's orders, revenue, and tables
3. The daily revenue trend shows how your restaurant is performing day by day

The system is made up of parts that work together:

Part	For whom	What it does
Admin panel	Owner / Manager	Menu, tables, staff, settings, reports, inventory
Waiter app	Waiters	Open a table, add items, send to the kitchen, edit the order
Kitchen Display System (KDS)	Kitchen	Show orders in real time, mark items "cooking/ready"
Customer page (QR)	Guest	Scan the table's code → see the menu → order → pay from their phone
Driver app	Drivers	Delivery orders and updating their status

Key features:

• 🍽️ Dine-in + takeaway + delivery orders in one place.
• 💳 Flexible payment: cash, card, QR at the table, bill splitting, tips, partial payment.
• 👨‍🍳 Real-time Kitchen Display System that connects the waiter to the kitchen instantly.
• 📋 Advanced menu: sizes, modifiers, availability scheduling, recipes linked to inventory for cost calculation.
• 🛒 Full inventory: levels, stock counts, purchase orders, food cost by weighted average.
• 🤖 AI menu assistant: the guest asks about the menu, prices, and recommendations and gets an instant reply.
• 📊 Reports and sales + a Z-report (shift report) + loss-prevention reports (void/comp).
• 🔒 Security and auditing: roles and permissions, manager approval for sensitive operations, a permanent audit log.
• 🇪🇬 Fully localized: Arabic/English, VAT, Cairo time zone, Egyptian pound.

Next step:

If you're an owner setting up the system for the first time → read Setting up your restaurant for the first time.