Voiding and Void/Comp

Two tools for removing items from the bill — with an important difference:

	Void (remove item)	Comp (complimentary)
The item	Removed from the bill	Stays on the ticket (the kitchen made it)
The price	The guest isn't charged for it	Becomes zero (free)
Inventory	The ingredients return if the kitchen hasn't started yet	Don't return (the food was made)

The void/comp window: choose the type, items, reason, and confirm (requires manager approval if you aren't an admin)

1. Choose the type: "Void" or "Comp"
2. Select the items you want to void or comp
3. Choose the reason from the list
4. Confirm — it's recorded in the loss-prevention report

Steps

1. Open the order → choose void or comp.
2. Select the item(s) and the reason.
3. If you aren't a manager → manager approval (PIN).
4. The system applies the change, records an audit row (who did it, who approved, the value, the reason), and if the order ends up overpaid → it flags a refund.

The Value Is Calculated by the System

The void/comp value is calculated from the order's actual items — not from a number typed by the employee. So there's no tampering.

All of these operations appear in the Loss-Prevention Report.

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Next: Kitchen Display System